Shipping Information

Shipping Information

Welcome to Trend, your go-to destination for stylish branded clothing! We aim to provide you with a seamless shopping experience, including hassle-free shipping. We strive to provide an exceptional shopping experience from the moment you browse our collection to the time your order arrives at your door. Below, you'll find all the details about our shipping policies, options, and procedures.

Shipping Options:

Thank you for shopping with Trend! We appreciate your business and strive to provide you with the best service possible. Enjoy your new stylish pieces, and we look forward to serving you again soon.

At Trend, we offer a variety of shipping options to cater to your needs:

• Standard Shipping: Typically delivered within 5-7 business days. This option is available for most destinations and is the most economical choice.
• Expedited Shipping: Delivered within 2-3 business days. Choose this option for faster delivery if you need your items sooner.
• Express Shipping: Delivered within 1-2 business days. Our fastest option, perfect for urgent purchases.
• International Shipping: We ship to over 100 countries worldwide. Delivery times vary depending on the destination, typically between 7-14 business days.

Processing Time:

Orders are processed within 1-2 business days after purchase. Please note that processing times may be longer during peak seasons and holidays. You will receive a confirmation email with your order details once your order has been processed.

Our goal is to process your order as quickly as possible. Here are the details:

• Order Processing: Orders are typically processed within 1-2 business days. This includes order verification, quality check, and packaging.
• Peak Seasons: During peak shopping seasons, such as holidays and major sales events, processing times may be slightly longer due to high order volumes. We appreciate your patience during these times.
• Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details. This email confirms that we have received and are processing your order.

Shipping Rates:

Shipping rates vary based on the shipping option selected and the destination. Rates will be calculated and displayed at checkout. Occasionally, we offer free shipping promotions, so be sure to check our website and subscribe to our newsletter for updates.

Shipping rates vary based on the shipping option you choose and your location. Here’s what you need to know:

• Calculation: Shipping rates are calculated at checkout based on the weight of the items, shipping method, and destination.
• Promotions: We occasionally offer free shipping promotions. Be sure to subscribe to our newsletter and follow us on social media for updates on special offers.
• International Orders: International shipping rates will include additional handling fees to cover customs processing.

Order Tracking:

Once your order has been shipped, you will receive an email with tracking information. You can track your order via the carrier's website using the tracking number provided. If you encounter any issues with tracking, please contact our customer service team for assistance.

Customs and Duties:

For international orders, customs and import duties may apply. These charges are determined by the destination country's customs policies and are the responsibility of the recipient. Trend is not responsible for any additional charges incurred during the shipping process.

Delivery Issues:

If you experience any issues with your delivery, such as delays, lost packages, or damaged items, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

While we strive for a smooth delivery process, sometimes issues can arise. Here’s how we handle them:

• Delayed Deliveries: If your delivery is delayed beyond the expected time frame, please contact our customer service team. We will work with the carrier to resolve the issue and ensure your order arrives as soon as possible.
• Lost Packages: In the unlikely event that your package is lost, we will investigate the matter with the carrier. If the package cannot be located, we will issue a refund or send a replacement.
• Damaged Items: If your items arrive damaged, please contact us immediately. We may request photos of the damage to process your claim. We will arrange for a replacement or refund.

Address Changes:

If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that address changes may not be possible once the order has been processed and shipped.

Thank you for choosing Trend. We are committed to providing you with high-quality fashion and exceptional service. Enjoy your shopping experience and your new stylish pieces!